Free shipping and returns

Terms of Service for Animal Acid

Effective Date:  24th February 2025

Introduction

Welcome to Animal Acid! By accessing and using our website (www.animalacid.com) or purchasing products from us through Amazon (USA or Canada), you agree to abide by these Terms of Service. These terms govern the use of our website, products, and services. Please read them carefully.

If you do not agree to these Terms of Service, please refrain from using our website and services.

1. Acceptance of Terms

By accessing or using the Animal Acid website and services, including purchasing products via Amazon, you agree to be bound by these Terms of Service. These terms form a legally binding contract between you and Animal Acid. You must be at least 18 years old to use our services.

2. Changes to Terms

Animal Acid reserves the right to modify or update these Terms of Service at any time. You will be notified of such changes through an updated version of these terms on our website. 

Continued use of the website after changes are posted constitutes your acceptance of the new terms.

3. User Responsibilities

You agree to use Animal Acid’s website and services only for lawful purposes. You will not:

  • Violate any local, state, or national law.
  • Interfere with or disrupt the website's operation.
  • Provide false or misleading information when purchasing products or creating an account.

4. Product Information and Orders

Animal Acid makes every effort to ensure the accuracy of the product information on the website. However, we do not guarantee that descriptions, pricing, or availability are free of errors. We reserve the right to correct any errors and modify product listings at any time.

When placing an order via Amazon, you agree to provide accurate information, including payment details and shipping addresses. Animal Acid reserves the right to refuse or cancel any order due to suspected fraud or violation of these Terms.

5. Shipping and Delivery

Animal Acid currently ships to the USA and Canada through Amazon. Shipping details are provided on the product pages and during checkout. We strive to fulfill orders as quickly as possible via Amazon’s fulfillment process, but shipping times may vary depending on the destination.

Shipping fees are calculated at checkout through Amazon. Animal Acid is not responsible for shipping delays caused by external factors such as customs delays or carrier issues.

6. Returns and Refunds

Animal Acid’s Return and Refund Policy is available through Amazon’s platform. Returns and exchanges for unused and unopened products are accepted in accordance with Amazon’s return policies. Refunds will be processed via Amazon once the product is returned and inspected.

7. Payment Terms

Animal Acid accepts payment through Amazon’s secure checkout, using major credit cards (VISA, Mastercard, American Express) or PayPal, as supported by Amazon. All payments are processed securely, and your personal information is protected through encryption technology.

8. Privacy and Data Protection

By using our services, including ordering via Amazon, you agree to the collection and use of your personal data as outlined in our Privacy Policy. We are committed to safeguarding your personal information and will never share it with third parties without your consent, except as required by law or for processing orders through Amazon.

9. Limitation of Liability

Animal Acid is not responsible for any damages, injuries, or losses resulting from the use of our products or website. Our liability is limited to the purchase price of the products in question. We are not liable for indirect, incidental, or consequential damages, including lost profits.

10. Intellectual Property

All content on the Animal Acid website, including text, graphics, logos, images, and software, is owned by Animal Acid or licensed to us. You agree not to use any content from the website without our prior written permission.

11. Dispute Resolution and Governing Law

Any disputes arising from the use of Animal Acid’s website or products will be resolved under the laws of the jurisdiction where Animal Acid is located, with exclusive jurisdiction in the applicable courts. We encourage you to resolve any issues through communication before seeking legal recourse.

12. Termination

Animal Acid reserves the right to suspend or terminate your access to the website and services at any time, with or without cause, for violation of these Terms of Service or any other reason.

13. Contact Information

For any questions or concerns about these Terms of Service, please contact us at: